Our Terms & Conditions (T&C)
- READY STOCK PRODUCT(S) WILL SHIP OUT BETWEEN 10-15 WORKING DAYS (EXCLUDING SATURDAY, SUNDAY AND PUBLIC HOLIDAYS).
- PRE ORDER PRODUCTS) WILL SHIP OUT BETWEEN 15-25 WORKING DAYS (EXCLUDING SATURDAY, SUNDAY AND PUBLIC HOLIDAYS).
- SHIP OUT MAY DELAY IF MANUFACTURING DEFECT, HIGHER PRODUCTION VOLUME, NATURE DISASTER AND ACT OF GOD. IN THIS EVENT, TEAM SMD SHALL NOTIFY THE CUSTOMER IF WE UNABLE TO MEET OUR ESTIMATED DELIVERY TIME, SMD SHALL NOT BE LIABLE FOR ANY LOSSES, LIABILITIES, COSTS, DAMAGES, CHARGES OR EXPENSES ARISING OUT OF LATE DELIVERY.
Frequently Asked Questions
Please reach us at smdbeauties@gmail.com if you cannot find an answer to your question.
YOU MAY MAKE YOUR PAYMENT VIA ONLINE TRANSFER
ALL ITEMS SOLD ARE NOT RETURNABLE, NOT REFUNDABLE AND NOT EXCHANGEABLE. IF YOUR DID NOT RECEIVE YOUR ITEMS WITHIN 30 WORKING
DAYS, YOU MAY REQUEST FOR A FULL REFUND.
IN THE EVENT THAT WRONG ITEMS ARE RECEIVED, DAMAGED OR BROKEN, KINDLY CONTACT US WITHIN 12 HOURS OF RECEIVING YOUR ITEMS AND
"Strictly need 360° parcel opening video without any cut or pause is compulsory for any claim."
WE WILL ASSESS EACH CASE BASED ON THE SITUATION & WILL RESPOND TO YOU AS SOON.
LIVSAREES PROCEDURES ARE TO CHECK ALL ITEMS BEFORE SHIPPING OUT TO OUR
CUSTOMERS TO ENSURE THAT ALL ORDERS ARE SHIPPED TO CORRECT CUSTOMERS AND ALL ITEMS ARE IN GOOD CONDITION.
ADDITIONALLY, COLOUR MAY VARY SLIGHTLY DUE TO PHOTOGRAPHIC LIGHTING
SOURCES OR YOUR SCREEN SETTINGS. WE CANNOT INVESTIGATE THE ISSUE AS THIS IS THE POLICY WITH OUR FULFILLMENT COMPANY.
At the moment, you may purchase via Whatsapp / Instagram / Facebook as we are in the midst of upgrading our site to e-commerce platform.
Copyright © 2025 SMD BEAUTY - All Rights Reserved.
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